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Our CORE Expertise


1. Strategy Mapping and Enterprise Performance Management (Key Performance Indicator, KPI) - using Balanced Scorecard (BSC) /Strategy-focused Organization (SfO) and Blue Ocean concepts.

2. Strategic Thinking Capability Enhancement

3. Building High Performance Team - using 3R, SWAT, SEAL and CASH modules developed by iiR.


Intellectual Innovation Resources - Profile

Monday, August 31, 2009

mirroring

One of the fundamental things to know about processing is that you would FIRST get into rapport with the person, and THEN you would do something for her. Another way of saying this is Pacing and Leading or 'Mirroring'.

Pacing is basically that you go along with whatever the person is doing at the time. You match where she is at. If she is bored, match her boredom; if she is full of energy, be full of energy; if she is talking slowly, talk slowly. You don't have to do exactly the same, and often it would be unhealthy for you to do exactly the same. But you can always match something about you with something of her's. If you do this smoothly you will both feel that you understand each other to a certain degree.

If that was all you did, getting into good rapport, then nothing much would come out of it. You might both have a pleasant time, but it wouldn't really be a session. It probably wouldn't be anything a client would pay money for.

To make it a session you need to take the client somewhere where she wouldn't have gone by herself. Or at least you need to take her there faster than she would have gone there by herself. The action of taking her somewhere is what is called Leading.

Leading is whatever you say or do that is intended to get the client to change her state of mind, get access to different information, find out something new, or see things differently. Usually it is something you say. You might ask questions, or you might give directions, or you might explain something. You might also just change the way you talk about something and see if the client goes along with it.

Source: Transformational Processing Institute

Wednesday, July 22, 2009

Coaching for PEAK PERFORMANCE

A very special FREE 5D4N holiday package of your choice to
Bali /Puket /Pataya*


...IF YOU REGISTER by 31 July 2009 for a 2-day workshop - "COACHING for PEAK PERFORMANCE" on 19-20 August 2009 at Armada Hotel Petaling Jaya.

Group registration of three (3) participants or more from the same organization before 15th August 2009 is also eligible for FREE 5D4N package.

Note: * Promotion terms and conditions applied.


Tuesday, July 7, 2009

extracting concepts

Some people are impatient with concepts and regard them as academic and abstract.

Such people prefer concrete hands-on action. They do not realize that the purpose of concepts is to breed concrete ALTERNATIVES for ACTION!

CONCEPTS ARE A HUGELY IMPORTANT PART OF THINKING AND CREATIVE THINKING IN PARTICULAR.

Concepts are the junctions in mind - as well as the roundabouts in the mind. Once you get to the round about you can take a different route. |Edward de Bono - Simplicity|

The ability to form concepts, like almost all the excellence behavior of human brain, arises from poor engineering. An engineer could never have designed the human brain. An engineer would have thrown out all those features which specifically give human brains its immense ability.

Concepts arise from the inability of the brain to form precise images.

You cannot think of alternative without there being a background concept in your mind. Hence, a good coach should be able to tap the ability of his /her coachee to open up as many as possible 'different routes' in meeting the desired goal.

Wednesday, June 24, 2009

Gen X

Sandwiched between 80 million baby boomers and 78 million millennials, Generation X — roughly defined as anyone born between 1965 and 1980 — has just 46 million members, making it a dark-horse demographic "condemned by numbers alone to nicheville"... Continue reading

Saturday, May 23, 2009

Engaging with the 4G

Here are the different generations of our times:

MATURES: Born before 1945, Influenced by the World Wars

BABY BOOMERS: 1945-1964, Most influential people today

GENERATION X’ers: 1964-1980: ‘Prove it to me’ Attitude

Gen Y’ers, Millennials: Born after 1980, Need Instant Gratification


Coaching Journal

1. What are their different needs of each generation?

2. What style of approach do you apply in communicating with each generation?

3. What tools and methods do you apply to engage, recruit and retain them in your business/ organization?

4. What happens when generations define success differently?

5. What do we need to consider when we are working with each generation?

Source: Rajiv Mathews George |Member, ICF Malaysia|

Thursday, May 21, 2009

1THING at 1TIME

The human mind is perfectly capable of doing several things at the same time. Whe I am conducting a coaching program, I am...

thinking
thinking of what to ask next
...
observing the thinking flow of my coachee
thinking of other reasons associate with issues raised
thinking of what next?...

There is nothing wrong with thinking of many things at the same time. But if you find that matters are getting complex, then it is worth seeking to 'PAY ATTENTION' to only, ONE thing at ANY ONE time!

- it is not that you cannot do more than one thing at a time, but you choose not to for the moment.

Wednesday, March 25, 2009

peer coaching (5)

Peer Coaching - the PROCESS


|
Before you proceed, have a quick look at the Peer Coaching series
on the WHAT, HOW, RATIONALES and MIND SETTING first
|


In-classroom peer coaching involves colleagues working together around the shared observation of teaching. In these instances, there is generally a Pre-Conference, an Observation and Post-Conference. The cognitive coaching approach |Costa & Garmston 1990| offers a useful model for those activities.

Pre-Conference: The process of building trust and rapport, while gathering information about the lesson objective(s). The key elements would be on setting up OBSERVATION FOCUS and data collection approach. The teacher is taking the leading role.

Observation: During observation, the peer coach using the agreed upon format; COLLECTS ONLY the data that have been REQUESTED.

Post-Conference: The peer coach ask the teacher questions to promote REFLECTION about the lesson. Ultimately, the teacher decides what to do with the collected data.

In conclusion, peer coaching is not just evolves around those activities. It's about COMMUNICATION SKILLS that are employed throughout the conferencing process. The coaching core competency!

Note:
Postings on peer coaching (5 series) are intended to provide a snapshot understanding to participants who will be attending my one-day awareness workshop
- "Peer Coaching: An Innovation in Teaching" on 28 March 2009. Congratulations to Biology lecturers from Kolej Matrikulasi Pulau Pinang (KMPP).